Covid-19: Westminster Clinic LTD policy for patients attending our facilities


Safety measures are in place to protect our patients and staff during this difficult time. Please ensure that you read and understand this information as we cannot proceed with appointments unless patients are aware of and comply to our infection control policy.

Pre-appointment criteria:

Patients must be asymptomatic, free of fever, cough, altered smell or taste, breathing difficulties, body aches and flu-like symptoms. They must not be self-isolating due to symptomatic family members.  Patients who have had recent Covid-19 symptoms or have tested positive for Covid-19 must be symptom free for two weeks (14 days prior) to their visit to 31 Harley Street.

If you have travelled abroad recently, you must not attend our facilities unless you have self-isolated for two weeks as per the government’s guidelines.

Arrival at 31 Harley Street:

We ask that you do arrive punctually, no earlier than 5 minutes before the time you have been asked to attend for your pre-surgery assessment. You may be asked to wait outside if the clinic already has reached its limit of patients inside at one time. Equally, it will cause problems for other patients if you arrive late.

We ask that you call a member of staff if you are running late or are early so that we can allow you access to the building as soon as possible. If you are unable to access the building, please call us on: 01789 414 203

It is mandatory for all patients to have their temperatures checked before they have access to the building. We ask that only you attend this appointment without additional persons. You must wear a mask and if you do not have a mask on, you will not be able to gain access the building and this may result in you forfeiting the monies paid for your surgery.  We also ask that you use hand sanitising stations where possible to ensure that infection control is at its best.

Should your temperature be 37.8℃ or above, we will ask that you reschedule your appointment for a later date and our administrative team will contact you to arrange this. We will ask that you return straight home, contact your GP or 111 and self-isolate.

Your surgery:

A member of our team will escort you to have your pre-surgery assessment with Dr. Rogers. We are only carrying out a maximum of one surgery a day. Our staff will be in full PPE so that both you and our staff are fully protected. We will endeavour to make you feel as comfortable as possible throughout your surgery.  We will provide you with a surgical gown, mask and visor. We will also ask you to put on shoe covers before you enter surgery.

Payments: We do not take cash payments on the day of appointment. We ask that you kindly settle any invoices which are outstanding ahead of your surgery date.

We will be asking patients to fill in the following questionnaire on the day of surgery.

Covid-19 Pre screening questionnaire:

Date of surgery:

Name of patient



Telephone number

  • Do you have or have you had any of the following symptoms: Cough, fever, body aches, loss of smell or taste, breathing difficulties, fever? – Yes or No? if yes how long ago did you have those symptoms?


  • Have you been diagnosed with Covid-19? Yes/No – if yes, when was this confirmed?


  • Have you travelled outside of the UK in the last 14 days?


  • Have you been exposed to anyone who has had a confirmed diagnosis of Covid 19 or any of the above symptoms? Yes/No – if yes, how long ago?

On site assessment:

Temperature of patient:

Based on confirmation of the above responses and the individuals body temperature is the patient able to proceed with surgery today? Yes/No –


Dr Rogers                                          Signed…………………………..                  Date:……………..




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